Lexus Australia is working to fix a camera bug in more than 27,000 vehicles across all model lines.
“The affected vehicles are equipped with a Park Assist ECU, which is a component of the Panoramic View Monitor (PVM) system that displays the rear view image,” the company said in a statement posted on its website.
“The software in this control unit may cause (1) the reversing image to freeze momentarily during reversing if reverse gear is engaged within a certain time after the ignition is turned on; or (2) the reversing image is not displayed the next time the ignition is turned on if the ignition is turned on and off within a certain time.”
Lexus Australia is offering to reprogram the ECU software in affected vehicles free of charge.
The Japanese luxury brand is calling it a “customer service exercise” rather than a recall and affects the following vehicles:
- ES sedans built between August 1, 2022 and August 26, 2025
- GX SUVs built between March 4, 2024 and June 4, 2025
- LC coupes and convertibles built between May 19, 2023 and December 25, 2024
- LM people movers built between May 1, 2023 and June 2, 2025
- LS sedans built between October 24, 2022 and July 23, 2025
- LX SUVs built between December 1, 2021 and July 25, 2025
- NX SUVs built between November 1, 2021 and May 14, 2025
- RX SUVs built between October 20, 2022 and August 23, 2025
- RZ SUVs built between February 1, 2023 and October 26, 2023
- UX SUVs built between September 5, 2022 and August 20, 2025
You can view the company’s notice and vehicle identification number (VIN) list on its website.
Lexus Australia says it is contacting all affected owners.
An inspection and reprogramming performed at one of its dealers takes approximately one hour, but depending on the dealer’s work schedule, owners may be required to make their vehicles available for a longer period of time.
If you have any further questions, you can contact a Lexus Australia dealer or the Lexus Customer Assistance Center on 1800 023 009, weekdays from 8:00 a.m. to 6:00 p.m. AEDT.
